Your documents. Your answers. Your control.
Knowledge Vault gives your team instant, reliable answers from your own internal documents — without copying data into public AI tools.
Every organisation has critical knowledge locked in SharePoint, Google Drive, and file servers. When employees need answers, they either search for hours, ask colleagues who may have moved on, or paste confidential content into tools you don’t control. Knowledge Vault connects to your existing document stores and lets your team ask questions in plain English — with answers drawn only from your approved sources.
Your knowledge exists. Finding it is the problem.
Most organisations have years of policy documents, procedures, handbooks, and project records sitting in file shares. But when someone needs an answer:
- They search across three different systems and give up
- They ask a colleague who may have left the company
- They paste confidential documents into ChatGPT
- They make a decision based on incomplete information
Knowledge Vault fixes this without moving your data anywhere.
What Knowledge Vault does
Every feature is designed to make your internal knowledge accessible while keeping it private and controlled.
Ask questions across your internal documents
Connect your SharePoint, Google Drive, or on-premises file servers. Your team asks questions in plain English and gets answers drawn only from your approved content.
Get consistent, source-backed answers
Every answer includes references to the specific documents it was drawn from. No guesswork. If the answer isn’t in your documents, Knowledge Vault says so.
Keep knowledge private and controlled
Your documents are never sent to third-party AI training pipelines. Content stays within your encrypted workspace. You decide which sources are connected and who has access.
Respect existing document permissions
Knowledge Vault honours the permissions already set in your source systems. If someone doesn’t have access to a document in SharePoint, they won’t see answers from it here either.
Work alongside standard CloakAI chat
Knowledge Vault is a mode within your existing CloakAI Business workspace. Your team switches between general AI chat and document-grounded answers with one click.
Stay current automatically
When documents are added, updated, or removed from your connected sources, Knowledge Vault keeps its index in sync. Your team always gets answers from the latest version.
Connects to where your documents already live
No migration required. Knowledge Vault connects to your existing systems and keeps itself up to date.
SharePoint & OneDrive
Connect your SharePoint sites and OneDrive libraries. Permissions from Microsoft 365 are respected automatically.
Google Drive
Connect shared drives and folders. Supports Google Docs, Sheets, and uploaded files. Drive permissions are honoured.
On-Premises File Servers
Install a lightweight agent on your file server. Documents are indexed without leaving your network. No inbound firewall changes.
Who it’s for
Knowledge Vault is designed for organisations where the source of an answer matters as much as the answer itself.
Professional services
Consultants, accountants, and advisors who need fast, accurate answers from engagement files, templates, and internal guidance.
Regulated industries
Finance, healthcare, legal, and education teams who need to prove the source of every answer and keep data within controlled boundaries.
Operations and HR
Teams fielding the same policy questions repeatedly. Knowledge Vault gives everyone the same answer, drawn from the same approved source.
Technical and engineering teams
Search across specs, runbooks, architecture documents, and SOPs. Get answers without remembering which folder it was in.
Onboarding and training
New starters get instant access to institutional knowledge. No need to wait for someone to be free to explain how things work.
Compliance and governance
Full audit trail of every query. Admins see who searched and which sources were consulted, without seeing the content of private conversations.
Predictable, annual pricing
No per-question charges. No usage metering. No surprise bills.
Knowledge Vault
From £1,000
per year
Pricing is agreed before enablement. You’ll know the exact annual cost before you commit. All prices exclude VAT where applicable.
Built for how businesses actually buy software
Your annual cost is fixed and agreed upfront. There is no usage metering and no overage pricing.
Invoiced annually or on your preferred billing cycle. Fits standard procurement and budget cycles.
We issue invoices against your PO reference. No credit card required.
Annual contract, clear scope, predictable cost. No unusual commercial terms.
Your documents are never used for model training. Content is encrypted in transit and at rest. You retain full ownership and control.
Knowledge Vault respects your existing document access controls. No one sees answers from documents they wouldn’t normally have access to.
Full query logging for compliance and governance. Your IT and security teams have visibility without compromising employee privacy.
CloakAI runs on UK data centres. Your data does not leave the jurisdiction.
Ready to unlock your internal knowledge?
Tell us about your team and document sources. We’ll confirm pricing and get you set up.